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Shipping policy

Last updated: December 2025

At Adorn Lady, we aim to deliver your orders safely and as efficiently as possible. Please read our shipping policy carefully to understand how and when your order will be delivered.

🌍 Worldwide Shipping

We offer worldwide shipping to most countries. Delivery times and shipping methods may vary depending on the product type and destination.

⏱ Order Processing Time

  • All orders are processed within 24–48 hours (excluding weekends and public holidays).

  • Once your order is processed and dispatched, a tracking number will be provided and updated via email or your order page.

🚚 Shipping Methods & Delivery Times

1️⃣ Cosmetics & Small Items

  • Shipping Method: Free Economy Shipping

  • Estimated Delivery Time: 18–20 working days to most countries

  • Suitable for lightweight cosmetic and beauty items

2️⃣ Clothing & Winter Shawls

  • Shipping Method: Express Shipping

  • Estimated Delivery Time: 7–10 working days to most destinations worldwide

  • Express shipping is used to ensure faster and safer delivery of apparel items such as winter shawls

📦 Tracking Information

  • All orders come with a tracking number.

  • Tracking details are updated once the order is dispatched.

  • Please allow 24–48 hours after dispatch for tracking information to become active.

🌐 International Shipping Notes

  • Delivery times are estimates and may vary due to customs clearance, local postal services, weather conditions, or other factors beyond our control.

  • Customers are responsible for providing accurate and complete shipping information at checkout.

🛃 Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges are not included in our product prices or shipping costs and are the responsibility of the customer.

❗ Delays & Exceptions

  • Adorn Lady is not responsible for delays caused by:

    • Customs inspections

    • Courier or postal service disruptions

    • Incorrect or incomplete address details

We appreciate your patience in such cases.

📩 Contact Us

If you have any questions regarding shipping or delivery, please contact us using the details provided on www.adornlady.com. or Whatsapp US +60107784255

By placing an order with Adorn Lady, you acknowledge and agree to this Shipping Policy.